Accessibility Assistant Job Information
Accessible Events are looking for confident and enthusiastic Accessibility Assistant Managers to support the delivery of accessible services at major UK festivals and events, including Lytham Festival, Boardmasters, Truck Festival, Forwards Festival, Waterworks Festival, Gone Wild Festival, and Love Saves The Day.
This role bridges the gap between Accessibility Manager and Access Team Volunteers, offering hands-on leadership experience within a supportive and inclusive environment.
What Does the Accessibility Team Do?
The Accessibility Team ensures that all d/Deaf, neurodivergent and disabled customers have a safe, welcoming and enjoyable experience at the event.
As an Assistant Manager, you will help oversee day-to-day access operations on-site, support volunteers and assistants, and work closely with the Accessibility Manager to deliver best practice across the event.
You will gain valuable insight into how accessibility is delivered at large-scale music events and develop a working understanding of the Attitude is Everything Charter of Best Practice. Our partner festivals are working towards Bronze, Silver, Gold or Platinum awards, and you will play an important role in helping them meet these standards.
Key Responsibilities
Operational Support
Assist with managing access accreditation at the box office.
Oversee viewing platforms and accessible facilities.
Support the coordination of RADAR key systems.
Conduct site walkabouts to monitor access across stages and welfare areas.
Liaise with Security, Production, Event Control and Site Office as required.
Assist in managing procedures during show stops or emergency situations.
Ensure accessible areas are cleared and reset at the end of each show day.
Support end-of-event pack-down, including collection of padlocks and equipment.
Assist with documentation and photographing accessibility provision where required.
Team Support
Support and guide Access Team Volunteers during their shifts.
Act as a point of contact for customer queries and problem-solving.
Maintain strong communication via radio/mobile with the Accessibility Manager.
Help ensure the team delivers a welcoming, professional and inclusive service at all times.
Customer-Facing Duties
Answer questions from customers and their companions.
Support customers with viewing platform access.
Assist with tent set-up/pack-down for accessible camping (where applicable).
Be a warm, calm and approachable presence throughout the event.
About You
We’re looking for someone who:
Has some experience in events, access provision or team supervision.
Is confident supporting others and stepping into leadership when required.
Works well independently and as part of a team.
Is flexible, solution-focused and positive under pressure.
Has a genuine interest in accessibility and inclusive practice.
Ability to travel to festival sites is essential.
A driving licence is advantageous.
Contract Details
Rate: Day rate dependent on experience
Employment Type: Freelance / Self-Employed
Season: Mostly evenings and weekends, May–September (varies by show)
Our Commitment to Inclusion
Accessible Events recognises the positive value of diversity, promotes equality and challenges discrimination.
We actively welcome and encourage applications from d/Deaf, disabled and neurodivergent people from all backgrounds.
